Cookies Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, keep you logged in securely, and understand how you interact with InnerHug. This allows us to improve the site and provide a better, more personalized experience.

2. How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies: These are strictly necessary to provide the services available through our platform and to use some of its features. For example, they allow you to log in to secure areas of the site. Our platform relies heavily on secure authentication (e.g., via NextAuth or Clerk) which requires these cookies to function.
• Analytics Cookies: We use these cookies to understand how visitors use our site, track traffic patterns, and identify areas for improvement. This data helps us refine the User Interface and the AI companions' responses over time.
• Performance Cookies: These help us ensure the platform remains fast and responsive by monitoring load times and system health.
• Functional Cookies: These are used to remember your choices, such as your selected AI companion or interface preferences (like light/dark mode if applicable), simplifying your interactions on subsequent visits.

3. Third-Party Cookies

Some of the cookies on our site are placed by third-party services that we use to enhance your experience. For instance:

• Payment Gateways (e.g., Razorpay): May use cookies to securely track and process your transactions.
• Authentication Providers: If you log in via Google or other social platforms, they will set cookies to manage your session securely.
• Analytics Providers: Services like Google Analytics or PostHog may use cookies to gather anonymous aggregated usage data.

We do not control these third-party cookies, and you should review their respective privacy and cookie policies for more information.

4. Managing Your Cookie Preferences

Most web browsers allow you to control cookies through their settings preferences. You can configure your browser to accept or reject all cookies, or notify you when a cookie is set. However, if you choose to reject essential cookies, you may not be able to use certain features of InnerHug, such as logging into your account or maintaining a consistent chat session.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

5. Updates to this Policy

We may update this Cookies Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to revisit this page periodically to stay informed about our use of cookies.

6. Contact Us

If you have questions about our use of cookies, please contact us at: support@innerhug.in.